Our Lifetime Durability Guarantee
Lifetime durability guarantee
Your sleep is an investment in your well-being, and we're committed to being your long-term partner in that journey. Our mattresses are designed to stand the test of time, so you can wake up refreshed and rejuvenated – day after day, year after year.
Putting Nellify to the test
We've put our mattresses through rigorous testing - Each Nellify mattress undergoes a durability test of 100,000 compression cycles (that's like someone weighing 220 pounds sitting on it over and over again). And we're proud to say our mattresses emerge with no signs of wear, sagging, or coil damage.
Naturally fresh and clean
Nellify mattresses are designed for hygiene as well as longevity. We use highly breathable pocket coils and minimize the use of polyurethane foam, which can trap moisture and harbor bacteria.
Our warranty
With Nellify, you can invest in your sleep with confidence, knowing that you're choosing a mattress that's not only incredibly comfortable but also built to last.
We back every Nellify mattress with a life-time durability guarantee¹:
• Within 10 years of purchase: If your mattress develops a sag exceeding 1.5 inches (3.8 cm), we will replace it with a new mattress of the same model (or an upgraded version²) free of charge.
• From year 11 to year 20: If your mattress develops a sag exceeding 1.5 inches (3.8 cm), you can replace it with a new mattress of the same model (or an upgraded version²) at 70% of the original purchase price.
• After 21 years: If your mattress develops a sag exceeding 1.5 inches (3.8 cm), you can replace it with a new mattress of the same model (or an upgraded version²) at 80% of the original purchase price.
¹Please note this guarantee only applies to purchases made through our official website or authorized retailers. It doesn't cover normal wear and tear, damage caused by improper care (e.g., burns, stains, tears), subjective preferences regarding firmness or damage resulting from placing the mattress directly on the floor without a bed base.
²Only when the same model is not available any more